EN-Touch ____________________________
24 hours a day - 7 days a week - 365 days a year
Access to Your Account
(210) 250-3456

Keeping EN-Touch has never been easier!  Conduct your financial business when you want to by using a touch-tone phone no matter where you are or what time it is.  Available 24 hours a day, 7 days a week, 365 days a year.

Through EN-Touch:

  • Obtain balances and histories on your accounts.
  • Receive current information on specific loans.
  • Transfer between accounts.
  • Monitor your share draft account.
  • And much more.

The best feature of EN-Touch?  It's FREE!

   To use EN-Touch, you must have a touch-tone phone, your member account number and your access code.  Your member account number is the first portion of your account number (either four or five digits).  First-time users should contact the credit union for their access code.
   EN-Touch is remarkably easy to use, strictly confidential and can save you time and money.
   Try EN-Touch today...it's just one more quality service from the the Express-News Federal Credit Union.
EN-Touch is easy to use.
  • Dial 210 / 250-3456 and follow the instructions on EN-Touch.
  • After the initial welcome you may select a function by entering the number followed by the pound sign.  It is not necessary to wait for the prompt - you may make your selection at any time. Remember to enter the # sign after each selection.
  • Press 1 for a series of options that will give you general information about the credit union including automobile loan rates, loan specials, our discount ticket prices, current quarter's holiday closures, special events and news.
  • Press 2 for current savings account rates.
  • Press 3 for current loan rates.
  • Press 4 for your personal account information.  You can check balances, transfer funds and even apply for a loan!  Here are just a few of the options available to you through EN-Touch.
    11   share balances
    12   loan balances
    13   monitor checks that have cleared
    15   current payroll deduction information
    18   transfer funds
    22   account transaction history
    23   apply for a loan
    31   change your PIN

You will be prompted by an easy-to-follow menu system so it is not necessary to remember the prompts.  EN-Touch is easy to use, safe and convenient.  Call the credit union if you experience any problems.



EN-Touch Agreement

It is my understanding that my Access Code may be used to perform certain account inquires and/or transfers from remote locations using a touch-tone telephone and for such other transactions as become available.

I am responsible for the safekeeping of my Access Code provided by the credit union, and for all transactions by use of EN-Touch.  I have a right to "lock out" access to any or all of my accounts from EN-Touch.

I will notify the credit union immediately and send written confirmation on any loss or theft of my Access Code.  I understand that if I disclose my Access Code to another person, whether it is through intentional, accidental or negligent action, that I am responsible for any such transactions.

I waive all present and future claims against the credit union from all responsibility for loss or damage not caused by the credit union's negligence which I might incur through unauthorized transactions of any kind from my account(s) through the custody and use of my Access Code.

I understand that the credit union reserves the right to discontinue access to EN-Touch without notice and will not be liable for failure to honor any EN-Touch transactions.

Amendments to this agreement may be provided to me, in accordance with applicable laws, without restatement of terms.  The use of EN-Touch is subject to other such terms, conditions and requirements as the credit union may establish from time to time.

Transactions made through EN-Touch are subject to verification by the credit union.  

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Updated 11/15/2013